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| If you have any doubts, If you have any suggestion, please let us know; Give us your advice. You can also enquire online. You can communicate with us through telephone or E-mail to us. Our contact details as follows : |
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| 1. Can I get samples? |
| Yes, we offer small quantity samples for free. But the postage should be charged by customers. If you have a A/C No. of UPS, TNT etc. courier, please inform us with detail information of samples you need. We should send samples as soon as possible. Sample lead time: about 7 days. |
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| 2. How can I get detail product information ? |
| Please send us email or fax and inform us the Type No. or describe the item in detail. We should make a prompt response. |
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| 3. How to order product with our logo or design? |
| Please offer logo or design drawing file in .psd or .TIFF style(>300dpi). |
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| 4. How to place an order? |
Please send us your purchase order by fax. If you want to print your logo or design , please send us the necessary drawing documents. Our art designer should redesign it. We should send you the drawing and invoice in .jpeg by e-mail for your confirmation. Necessary information for your order:
* Product information :type No., quantity, packing detail, if need print customized logo or design.
* Delivery time required
* Transportation |
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| 5. What's your usual terms of payment? |
| T/T in advance, or Irrevocable L/C at sight. |
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| 6. What's the warranty of your products? |
| We accept free swap or return inferior products. |
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| 7. Do you accept OEM projects? |
| Yes, we offer OEM service . |
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| Lianyungang Guanghui New Energy Co,.Ltd |
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